Jobsrican
Website Gauteng Department of Education
Job Description:
Applications should be submitted strictly online at the following E-Recruitment portal: http://professionaljobcenter.gpg.gov.za. No hand-delivered, faxed or emailed applications will be accepted. For assistance with online applications please email your query to e-recruitment@gauteng.gov.za. NOTES The application must include only completed and signed new Form Z83, obtainable from any Public Service Department or on the internet at www.dpsa.gov.za and a detailed Curriculum Vitae with 3 contactable referees. Certified copies of Identity Document, Senior Certificate and the highest required qualification as well as a driver’s license where necessary, will only be submitted by shortlisted candidates to HR on or before the day of the interview date.
Job Responsibilities:
- Provide support to peripheral devices such as desktop computers, multifunction and high-volume network printers, and IP phones.
- Ensure all computer assets are accounted for and asset register is updated timeously.
- The successful candidate will be responsible for providing ICT end-user desktop and system support.
- Attend and resolve calls logged through the service desk and escalate the calls not resolved accordingly.
- Escalate warranty repairs for peripherals to appropriate vendors.
- Support and provide guidance to clients.
- Install and support software and applications (Microsoft 0365 environment).
- Provide network troubleshooting and support (LAN, WAN, Wireless).
- Keep abreast with ICT Information systems, changes and updates.
Job Requirements:
- Procurement directives and procedures, Statistics, Computer, Stores, Provisioning Administration.
- Knowledge and Skills: Knowledge of a variety of work procedures such as: Finance, HR Matters, Training, Telephone etiquette, Planning and organising.
- Knowledge and Skills: Mathematics, Organizing, Ability to operate computers, ability to interpret directives, interpersonal relationship, formulating and editing, problem solving, maintaining discipline, conflict resolution, typing.
- Strong communication and report writing skills.
- Must be self-motivated. Knowledge and application of the Batho Pele Principles.
- Must have sound verbal and written communication skills. Must be able to work under pressure and to take initiative. Ability to work independently and in a team. Ability to organize and plan.
Qualification & Experience:
- Grade 12 or equivalent, Grade 10 or equivalent and a National Diploma or Degree from a recognized SAQA accredited tertiary institution in Information Technology, /Computer Science or related equivalent qualification.
- The following will be an added advantage: Microsoft certifications, CISCO, CCNA, A+, N+. 2-3 years functional experience in ICT environment\desktop support.
Job Details:
Company: Gauteng Department of Education
Vacancy Type: Full Time
Job Location: Johannesburg, Gauteng, South Africa
Application Deadline: N/A
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