Job Description: The HR Services Team Leader is responsible for the delivery of the HR Services Consultants within the Fuse front line Shared Services Team. This includes rendering first line HR advice and support across the spectrum of the HR value chain, user support and the execution of HR transactional …

Job Responsibilities: Provide training to NuPay, Delter and ACS merchants / customers on products being installed. Preparation of equipment for new installations and service calls. Perform weekly stock takes for all stock in tool of trade vehicles or regional offices. Ensure service calls and activations are updated and closed within …

Job Description: We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting? Then come and join our global team as Customer Education Specialist – CT (GRIP: Applications Service Engineer) based in Midrand, Johannesburg, South Africa. …

Job Description: Resolving product related queries and accurately processing information in response to requests about the Momentum product offering received from clients. Job Responsibilities: Engage with clients and intermediaries in a professional and client centric manner in order to evaluate and resolve their query. Provide clients and intermediaries with the …

Job Description: Responsible for inbound/outbound telephonic communication with client base. Ensures the quality of service exceeds customer expectations and establishes constructive relationships with client base. Utilises IT system accurately and ensures that all queries are answered effectively. Refers calls to appropriate departments only if unable to solve query appropriately. Deals …

Job Description: To provide excellent customer experience by welcoming customers, understanding their requirements, and managing the waiting experience by directing customers to the correct channels (eChannel’s and Self Service) based on customer centricity and customer experience best practice Job Responsibilities: Identify and utilise opportunities to assess and improve own performance …

Job Description: Under the direction of the DevOps Executive (or other assigned Practise Lead) for Altron Systems Integration Cloud Application Migration, this senior management role manages all client expectations and oversees that clients needs are met, in a timely fashion. It is responsible for heading-up all Service Delivery Managers. Ensuring …

Job Description: To provide excellent customer experience by welcoming customers, understanding their requirements, and managing the waiting experience by directing customers to the correct channels (eChannel’s and Self Service) based on customer centricity and customer experience best practice Job Responsibilities: Deliver customer service through adherence to quality service standards Provide …

Job Description: Provide an efficient Customer service by resolving a minimum of 90% of customer queries on first contact, while meeting or exceeding targets set by the Revenue & Customer Relationship Management (R&CRM) department. Work effectively and harmoniously as a team to help create and encourage an environment of mutual …

Job Description: To provide excellent customer experience by welcoming customers, understanding their requirements, and managing the waiting experience by directing customers to the correct channels (eChannel’s and Self Service) based on customer centricity and customer experience best practice Job Responsibilities: Contribute to teamwork and inclusivity within own team Identify and …